
FAQS
ADOPT
I do not see the pet that I was interested in. They said he was active and on the website. Why can I not see them and what can I do to apply?
There can be an assortment of reasons for this. The pet may not be adoptable yet, the pet could have become ill, or simply that the pet has received too many applications that we are already processing. You can email adopt@dallasdogrrr.org if you have questions about a specific pet.
I have met one of Dallas Dog foster dogs and I am interested in adopting but i do not see the foster on the website. How to I apply?
If you are interested in a dog that is not active, please fill out our GENERIC APPLICATION.
Where do adopters email to schedule the last round of vaccines or vet appt’s?
You will email medicalrequest@dallasdogrrr.org to request vaccines or vet appointments.
Will my records include the rabies tag?
You can request the rabies tag by emailing medicalrequest@dallasdogrrr.org. Specifity "IN NEED RABIES TAG" in the subject line.
How to I get my pet's medical records once the adoption is complete?
You can email medicalrequest@dallasdogrrr.org - please put in the subject line “MEDICAL RECORDS REQUEST” and please provide the original DALLAS DOGRRR NAME (NOT THE NEW NAME OF YOUR ADOPTED PET).
How do I get the microchip in my name after adoption?
Once you complete the contract and finalize the adoption process your microchip should be transferred in advance. We will remain on the chip as the secondary owner and you will be the main contact. After 24 hours of your adoption, search your inbox or junk mail for an email from Michelson Pet Registry. This email will assist you with accessing your pet’s microchip account.
What if I’m having problems with the pet I adopted from Dallas Dog and need help?
We try to set the right expectations about anything we know about the pet before you adopt (dogs/puppies needing training and possibly housebreaking, separation anxiety possibilities, sociabilities, etc.) but if you are experiencing a problem, we want to help you fix it. We always want the adoption to be a success for both you and your new pet! We have dog and cat behavior staff that are willing to help with any behavioral issues and veterinarians that can offer advice on what to do with medical problems. We want every adoption to be successful. We will follow up with you within the first 90 days after you adopt from us, to ensure that you have the support that you need. If you need to contact us before that, please email us at hello@dallasdogrrr.org. If you need help with behavior issues, please contact our team at hello@dallasdogrrr.org.
What do I do with my new pet if he/she gets sick after I adopt him/her?
Once an animal has been adopted, you should pursue any medical care with a private vet. Dallas DogRRR cannot continue to provide treatment. However, it occasionally happens that an animal has not been in our care long enough for a health issue to become apparent. If you believe your recent adoptee is sick, please contact our medical team at medicalrequest@dallasdogrrr.org within 10 days of adoption to let us know what's going on, and we can advise you on how to proceed. If there is an emergency please let us know immediately as we will not cover medical costs at a NON APPROVED VET OFFICE.
I found a pet that I want to adopt but am not sure if he/she will work out in my home with my other pets. Can I do a trial adoption?
We do trial adoptions in certain situations, but usually just for our adults that are difficult to place. You will be required to do all of the adoption paperwork and pay the adoption fee, but your contract will have a stipulation that entitles you to a full refund if you return the pet to us within a certain timeframe. We don’t do trial adoptions with puppies. Young animals will almost always get along well with other pets in the home. If you have concerns about raising a young pet or introducing a young pet to your current pets, please talk to an adoption counselor or matchmaker. You might discover that one of our older dogs will be a better fit for your lifestyle!
Can I get my adoption donation refunded if my new pet doesn’t work out?
Unfortunately, we are not able to refund adoption donations as these donations have already been put to good use to help us save even more lives. Our adoption team members are trained to help you find the pet that will be a great fit for your home based on your current lifestyle, other pets in the home, etc. However, we understand that sometimes, adoptions just don’t work out. We are willing to work through any issues that arise and depending on the situation, we may be able to offer an exchange (if the pet you chose doesn’t get along with an existing pet for example).
We also have dog and cat behavior teams on staff that offer behavior support for the life of your pet and can help address concerns as they arise to give your new pet the best chance for success in your home. Contact hello@dallasdogrrr.org if you are having behavior concerns that you hope to resolve.
What is your return policy?
Dallas Dog will take back any adopted pet if the adoption does not work out for any reason. Please email us at adopt@dallasdogrrr.org to start the return process. Please specify the reason you are returning your pet so that our team can assist you as quickly as possible. Please be advised that this return will not be effective immediately and that our team will work with you to answer questions and provide next steps.
If you are having behavior concerns that you hope to resolve, please contact hello@dallasdogrrr.org. We offer behavior support consultations for all of our adopted animals and would love to work with you to keep your pet in your home!
What if we want to rehome our dog to a family member of friend?
If for some reason you are no longer able to care for your pet and you have located a better placement, we understand things happen. Please contact the rescue and let us know there is paperwork that needs to be completed for the transfer of ownership which includes the microchip contact information.
Do we do out of state adoptions?
Yes, we do. We require all dogs to be altered prior to leaving the state. The out of state adopter is responsible for the cost of the health certificate and transportation cost. Depending on the dog's breed, you may have to pick up the dog in person in case they are not able to transport.
Can I decide not to have my animal spayed/neutered?
No. Any animal that is released from an animal shelter must be spayed or neutered under Texas law.
ANY PUPPY THAT IS NOT ALTERED DUE TO AGE AND WEIGHT WILL HAVE A SPAY AND NEUTER CONTRACT - THERE WILL BE a refundable $100 deposit on animals that have not been spayed or neutered. You will receive a refund if the animal is spayed or neutered by 6 months of age.
Why wasn’t I selected to adopt?
This is a very difficult question to answer. There could be many reasons we sometimes can receive 1 application for an animal or 20. It depends on whether we have an extensive process to help us pick the best family to fit that pet. If you have any questions, please email adopt@dallasdogrrr.org to get feedback on your application and what you can do to be considered for the next available animal.
Can I have a Cat/Kitten declawed?
Dallas Dog strictly prohibits having our felines declawed. There is research to support this decision. One of our adoption team members can discuss this further with you.
What is included in an adoption fee?
Adoption Fees: Puppies, Adult Dogs, and Senior Dogs All Puppies and Dogs will receive the following Vaccines (DDHP series, Bordetella and Rabies), Heartworm test, heartworm, flea, and tick medication until adopted, fecal exam, spay or neuter, microchip, and veterinary care. Puppies (12 months and under) adoption fees are $400 plus tax ($433) Adult Dogs (1-7 years of age) are $260 plus tax ($281.45) Senior Dogs (8 and older) are $125 plus tax ($135.31) Flat-nosed Breed Dogs are $550 plus tax ($595.38) Kittens, Adult Cats, and Senior Cats All Kittens and Cats receive six vaccines (FeLV 1&2, FVRCP 1,2,&3, and Rabies); a snap test, fecal exam; spay or neuter, microchip, and veterinary care. Kittens (12 months and under) are $200 plus tax ($216.50) Adult Cats (1-7 years old) are $100 plus tax ($108.25) Senior Cats (8 years old and up) are $ 75 plus tax ($81.18) Spay/Neuter Deposit: There is a refundable $100 deposit on animals that have not been spayed or neutered. You will receive a refund if the animal is spayed or neutered by 6 months of age.
I'm looking for a purebred dog/cat. Do you have any?
We receive purebred dogs, cats, puppies and kittens to our rescue. These animals are usually adopted quickly. Maybe try fostering or emailing adopt@dallasdogrrr.org to help you identify what we currently have in our rescue presently.
What kind of dogs/cats do you have?
We usually have about 200-250 foster animals in our rescue at a time including puppies, kittens, teenage animals, as well as adults and seniors. We have all sizes and ages. We have a wide selection of companions for you to choose from! We also specialize in hospice and medicals that under the right conditions, will consider for adoption. If you are looking for a specific type of pet, please email adopt@dallasdogrrr.org for help with matchmaking you with the perfect pet for your family!
How long does the adoption process take?
How do I adopt a pet?
First, go to our website at www.dallasdogrrr.org and check out our many adoptable animals. Then, complete and submit your application and our adoption team will contact you within 48 hours.
Does the Dallas Dog complete medical and behavioral testing on every animal in its care?
Dallas Dog dogs are all placed in foster care. We complete a full medical evaluation and we do gather behavior information on each animal in our care. The organization fully discloses all known medical and/or behavioral conditions, including any incidents of biting or violent behavior towards a human, to all adopters and fosters. Despite the rigorous testing our veterinary and behavioral professionals conduct throughout every animal’s stay in our foster/boarding facility, other new and/or unknown medical and/or behavioral conditions may manifest in any animal at any time. By adopting or fostering an animal from the Dallas Dog, adopters and fosters acknowledge at the time of adoption or fostering that they may receive an animal with an undetected medical and/or behavioral condition and/or that a new medical and/or behavioral condition may appear at any time in the future. Any pet adopted from Dallas Dog can be returned to us at any time for any reason at no cost.
I'm looking for a purebred dog/cat. Do you have any?
We receive purebred dogs, cats, puppies and kittens to our rescue. These animals are usually adopted quickly. Maybe try fostering or emailing adopt@dallasdogrrr.org to help you identify what we currently have in our rescue presently.
What kind of dogs/cats do you have?
We usually have about 200-250 foster animals in our rescue at a time that include puppies, kittens, teenage animals, as well as adults and seniors. We have all sizes and ages. We have a wide selection of companions for you to choose from! We also specialize in hospice and medicals that under the right conditions, will consider for adoption. If you are looking for a specific type of pet, please email adopt@dallasdogrrr.org for help with matchmaking you with the perfect pet for your family!
How long does the adoption process take?
Once your application is submitted, it is assigned to a processor, they are all volunteers so please be patient. You should hear from someone within 24 hours.
Please see our website under adoption to see the whole application process. If you do not hear back from someone within 48 hours, please contact adopt@dallasdogrrr.org. Once your application is approved, you will proceed to the next step of a meet and greet and that timeline can vary upon availability.
How do I adopt a pet?
First, go to our website at www.dallasdogrrr.org and check out our many adoptable animals. Then, complete and submit your application and our adoption team will contact you within 48 hours.
TRANSPORT
Why can't little dogs stay here? They are so easy to get adopted!
The purpose of sending dogs to Washington is to lower our population here and make room to save more dogs. We all know there are always more that need saving here in Texas. Providing a good mix of puppies and little dogs together with our big dogs, gives them all the best advantage to be seen and get homes quickly.
Will I hear from the adoptive family?
Unfortunately, there is no guarantee that we will hear from them. We ask that you submit a letter that we include in the foster dog packet. The rescue also sends a letter as some adopters do not understand the foster process and will sometimes reach out to the rescue vs. fosters. Simple answer, there is no guarantee. We always hope the adoptive families will reach out to the fosters, and many do. Unfortunately, sometimes they do not reach out. We have an amazing team of volunteers that work with the shelters and volunteers to get this information and stress what it means to the fosters to see their dog in their forever home, but sadly that does not always happen.
Can I foster fail when my dog is submitted for transport?
Fosters are notified at the time of SUBMISSION so they can begin to prepare for the separation from their dog, or they can decide to foster fail. Notice of any foster fail must be given when they receive the notice that their dog is being SUBMITTED. A great deal of thought goes into selecting the right dogs to go on transport. The leadership of DogRRR works diligently with all of the information at their disposal to determine which dogs should be submitted. However, we do understand there may be a case when the foster wants to keep the dog. Keep in mind, this should be a rational decision based on how the dog fits with the foster family rather than an emotional decision based on the fear of transport. It’s never easy to let them go, but we owe it to our partners to provide them what they have agreed to, so no foster failing is permitted once the dog has been APPROVED for transport.
What are the dates for transport?
The dates are dependent on our transporter. If she is doing one transport in a month, it is the first Tuesday of the month. She may add a second transport, which is the third Tuesday of the month.
Why can't little dogs stay here? They are so easy to get adopted.
The purpose of sending dogs to Washington is to lower our population here, and make room to save more dogs. We all know there are always more lives that need saving here in Texas. Providing a good mix of puppies and little dogs together with our big dogs, gives all our dogs the best advantage to be seen and get homes quickly.